How do I search for products?
Click on the category name on the top of the homepage to view the products we have within those categories. You can also use the search bar located at the top right corner of our homepage to find your preferred products.
How do I place an order on your website?
- Once you have found your preferred product, just follow the steps below:
- Select the preferred quantity and then click on ‘Add to Cart.
- Click on the ‘Proceed to Checkout’ tab to complete your order process
- At Checkout, you will need to Login by filling your personal details and shipping address if you are a new customer or you can also Checkout as a Guest.
- Click on your preferred payment option before clicking the ‘Place order’ button
If you encounter any problems while placing your order, do not hesitate to contact us on our Customer Care Service or Email us for help or inbox us on Facebook.
How do I register?
Kindly click on the Register link located at the top right end of our homepage.
Once you click on it, you will be required to fill in some personal information. After updating the required fields, click on the submit tab to create your account.
What if I cannot find my particular product on the website?
If we do not currently have your particular item, please inform us as we keep updating our website according to our availability and to keep our customers satisfied.
Why am I having trouble placing products in the cart?
If you are having trouble placing products in your cart, please make sure that you have made all selections. If you still have problems, this may mean that the item you are trying to buy is sold out. Please get in touch with our Customer Support Team.
My payment was processed successfully but I didn’t get any order confirmation. What should I do?
Please get in touch with us so we can look into the matter.
How do I cancel my order?
If your order is not yet on its way to you, you can simply cancel your order by getting in touch with our Customer Support Team. You can reach our team via call or email mentioned on Contact Us.
If your order is already on its way to you or if you have already received your order, you may be able to return your product (See our Return policy for detailed information).